Privacy Notice

PRIVACY NOTICE

Thank you for being a part of our community at FIDUS TRANSLATIONS LTD, also known as FIDUS TRANSLATIONS (“FIDUS”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please feel free to contact us at Fidus@FidusTranslations.com.

When you visit our website http://WWW.FIDUSTRANSLATIONS.COM (referred to as the “Website“), and more generally, when you use any of our services (collectively called the “Services,” which include the Website), we want to thank you for trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we aim to explain clearly what information we collect, how we use it, and what rights you have concerning your data. We encourage you to read through it carefully, as it is important. If you disagree with any terms in this privacy notice, please stop using our Services immediately.

This privacy notice applies to all information collected through our Services, which include our Website, as well as any related services, sales, marketing, or events. Please read this privacy notice carefully, as it will help you understand how we handle the information we collect.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT? 2. HOW DO WE USE YOUR INFORMATION?
2. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
3. HOW LONG DO WE KEEP YOUR INFORMATION?
4. HOW DO WE KEEP YOUR INFORMATION SAFE?
5. DO WE COLLECT INFORMATION FROM MINORS?
6. WHAT ARE YOUR PRIVACY RIGHTS?
7. CONTROLS FOR DO-NOT-TRACK FEATURES
8. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
9. DO WE MAKE UPDATES TO THIS NOTICE?
10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
11. HOW CAN YOU REVIEW. UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

 

 

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

We collect personal information that you provide to us voluntarily. This occurs when you express an interest in obtaining information about our products and services, participate in activities on our website (such as posting messages in online forums or entering competitions, contests, or giveaways), or contact us directly.

The type of personal information we collect depends on your interactions with us and the choices you make, as well as the products and features you use. 

The personal information we may collect includes:

1. Personal Information Provided by You: This can include names, phone numbers, email addresses, job titles, contact preferences, billing addresses, debit/credit card numbers, mailing addresses, authentication data, documents, personal information, business information, confidential documents, public information documents, and other similar data.
2. Payment Data: If you make purchases, we may collect the necessary data to process your payment, including your payment instrument number (like a credit card number) and the security code associated with it. All payment information is stored by Fidus Translations Ltd.

All personal information that you provide to us must be true, complete, and accurate. You are also required to notify us of any changes to your personal information.

2. INFORMATION AUTOMATICALLY COLLECTED

When you visit our website, we automatically collect certain information about your visit. This includes your Internet Protocol (IP) address and details about your browser and device. The information collected does not identify you personally (i.e., it doesn’t include your name or contact information) but may comprise data about your device and how you use the website. This can include your IP address, browser type, device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information on how and when you interact with our website. This data is primarily used to ensure the security and functionality of our website, as well as for our internal analytics and reporting.

The information we collect includes:

1. Log and Usage Data: This data is related to the service, diagnostics, usage, and performance of our website and is automatically recorded by our servers when you access or use the site. Depending on your interactions with us, log data may include your IP address, device information, browser type and settings, and details about your activity on the website (such as timestamps for your usage, pages and files viewed, searches conducted, and other actions taken, including features used), as well as device event data (such as system activity, error reports, and hardware settings).
2. Device Data: We gather information about the device you use to access the website, which may include your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet Service Provider (ISP) and/or mobile carrier, operating system, and configuration information.

1. Location Data: We may collect location data that can be either precise or imprecise, depending on the device and its settings. For instance, we may utilize GPS and other technologies to determine your current location (based on your IP address). You can opt out of providing this information by refusing access to it or disabling the Location setting on your device. However, if you choose to opt-out, some features of the services may not be accessible to you.

You can manage the information with the famous website Cookies.

 

3. HOW DO WE USE YOUR INFORMATION?

We process your information for various purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with legal obligations, and/or your consent.

The personal information collected via our website is used for the following business purposes. We rely on legitimate business interests, the execution of our contract with you, your consent, and/or compliance with our legal obligations for processing your personal information. Below, we indicate the specific grounds for processing related to each purpose.

We use the information we collect or receive for the following reasons:

1. To facilitate account creation and login: If you choose to link your account with a third-party account (such as Google or Facebook), we use the information you allow us to collect from those third parties to help set up your account and perform our contract with you.
2. To post testimonials: We may post testimonials on our website that contain personal information. Before posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update or delete your testimonial, please contact us at Fidus@FidusTranslations.com, and include your name, the location of your testimonial, and your contact information.
3. To request feedback: We may use your information to request feedback about your experience with our website.
4. To enable user-to-user communications: We may use your information to facilitate communication between users with their consent.
5. To manage user accounts: We use your information to manage your account and ensure it operates smoothly.
6. To send administrative information: We may use your personal information to send you information regarding our products, services, new features, or changes to our terms, conditions, and policies.
7. To protect our services: We may use your information as part of our efforts to keep our website safe and secure, such as through fraud monitoring and prevention.
8. To enforce our terms, conditions, and policies: We may process your information for business purposes, to comply with legal requirements, or in relation to our contract with you.
9. To respond to legal requests and prevent harm: If we receive a subpoena or other legal request, we may need to review the data we hold to determine an appropriate response.
10. To send marketing and promotional communications: We and/or our third-party marketing partners may use the personal information you provide to us for marketing purposes, in accordance with your preferences. For instance, if you show interest in learning more about us or our website, subscribe to our marketing, or otherwise contact us, we will collect your personal information. You can opt out of our marketing emails at any time (please refer to “WHAT ARE YOUR PRIVACY RIGHTS?” below).
11. To deliver targeted advertising: We may use your information to develop and display personalized content and advertising tailored to your interests and/or location, and to measure its effectiveness.

1. For other business purposes: Your information may be used for additional business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating or improving our website, products, marketing, and your overall experience. This information may be used and stored in aggregated and anonymized form, so that it is not associated with individual users and does not include personal information.

We will not use identifiable personal information without your consent.

4. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We share information only with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill our business obligations. We may process or share your data based on the following legal grounds:

1. Consent: We will process your data if you have given us clear consent to use your personal information for a specific purpose.
2. Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
3. Performance of a Contract: If we have entered into a contract with you, we may process your personal information to fulfil the terms of that contract.
4. Legal Obligations: We may disclose your information when we are legally required to do so, in order to comply with applicable laws, governmental requests, judicial proceedings, court orders, or legal processes, such as in response to a court order or a subpoena, including requests from public authorities related to national security or law enforcement requirements.
5. Interests: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to any person’s safety, illegal activities, or as evidence in litigation in which we are involved.

Additionally, we may need to process your data or share your personal information in the following situations:

1. Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or part of our business by another company.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We will retain your information only as long as necessary to achieve the purposes outlined in this privacy notice. Once we no longer have a legitimate business reason to process your personal information, we will either delete. it. If deletion or anonymization is not feasible (such as when your data is stored in backup archives), we will securely store your personal information and isolate it from any further processing until we can delete it.

 

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We are committed to protecting your personal information through a combination of organizational and technical security measures. We have implemented appropriate safeguards to ensure the security of any personal information we process.

However, despite our efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. As a result, we cannot promise that hackers, cybercriminals, or other unauthorized third parties will not be able to bypass our security and improperly collect, access, steal, or modify your information.

While we will do our best to protect your personal information, the transmission of such information to and from our website is at your own risk. We recommend that you only access the website in a secure environment.

 

7. DO WE COLLECT INFORMATION FROM MINORS?

 

We do not knowingly collect data from or market to children under 18 years of age. By using this website, you confirm that you are at least 18 years old or that you are the parent or guardian of a minor who is 17 years old or younger, and you consent to that minor’s use of the site.

If we discover that we have collected personal information from users under 18 years of age, we will deactivate that account and take reasonable steps to delete the data from our records promptly. If you become aware of any information we may have collected from children under 18, please contact us at Fidus@FidusTranslations.com.

We are not responsible for the content that the minor reports, reports or expresses in any way.

 

8. WHAT ARE YOUR PRIVACY RIGHTS?

In certain regions, such as the European Economic Area (EEA) and the United Kingdom (UK), you have rights that provide you with greater access to and control over your personal information. You can review, modify, or delete your account at any time. In these areas, you have specific rights under applicable data protection laws.

These rights may include:

1. The right to request access to and obtain a copy of your personal information.
2. The right to request rectification or deletion of your personal information.
3. The right to restrict the processing of your personal information.
4. If applicable, the right to data portability.

In some situations, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below.

We will consider and act on any request in accordance with applicable data protection laws. If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time.

Please note that withdrawing your consent will not affect the lawfulness of the processing carried out before the withdrawal, nor will it affect the processing of your personal information that is conducted based on other lawful grounds.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers, mobile operating systems, and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference and not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized.

As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

 

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

If you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California.

We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).

11. DO WE MAKE UPDATES TO THIS NOTICE?

We will update this notice as necessary to remain compliant with relevant laws. Our privacy notice may be revised from time to time. 

The updated version will feature a new “Revised” date and will take effect as soon as it is available. If we make significant changes to this privacy notice, we may inform you by prominently displaying a notice of the changes or by sending you a direct notification.

We encourage you to review this privacy notice regularly to stay informed about how we are protecting your information.

 

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at Fidus@Fidustranslations.com or by post to:

FIDUS TRANSLATIONS LTD

Heron Tower. 17^th Floor, 110 Bishopsgate, London,

EC2N AY

United Kingdom

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances.

To request to review, update, or delete your personal information, please submit a request form by sending email.